CYBERSECURITY · 24/7 HUMAN THREAT MONITORING

Security software matters. So do the people watching.

Mage IT Service offers threat detection backed by 24/7 human security monitoring—adding human attention to the threats technology identifies.

People watching

24/7 human threat monitoring.

Alerts get attention

Not just software in the background.

Part of a plan

Security and recovery together.

A human operator reviews an endpoint alert and coordinates responses across business workstations and a phone.

AN ALERT IS NOT THE WHOLE JOB

Software flags it. People watch for it.

An automated warning is a signal that something may need attention. Human security monitoring adds people watching for threats around the clock—one part of a broader security approach.

UNDERSTAND WHAT YOUR PROTECTION COVERS

Know who's watching—and what your coverage means.

Monitoring

24/7 human monitoring applies to security threats.

Coverage

Defined by the service you select, including response arrangements.

Recovery

Backup planning answers what happens if systems or data are affected.

PROTECTION AND RECOVERY

They belong in the same conversation.

Security measures help reduce risk. Backup and recovery planning addresses what you can do if systems or data are affected.

An interrupted workstation moves through backup-file recovery to usable business applications.

Good to know: 24/7 human monitoring applies to security threats. It is not a 24/7 general helpdesk or a promise of immediate incident resolution. No security service can eliminate every threat.

START A CONVERSATION

Know who's watching—and what your coverage means.

Tell us what’s getting in the way. This form starts a service conversation. Already a customer? Use Request Help.

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